Reservations & Payments
To confirm a reservation, a 50% deposit of the total booking amount is required at the time of booking. The remaining balance will be automatically charged 60 days prior to arrival.
Reservations made within 60 days of arrival require full payment at the time of booking.
Failure to complete final payment by the due date may result in cancellation of the reservation without refund of the deposit.
All reservations are subject to applicable taxes, cleaning fees, and service charges.
Cancellation Policy
Due to the high demand for vacation rentals in Whistler, the following cancellation terms apply:
- More than 60 days prior to arrival
Cancellations will receive a refund of payments made minus a $150 administrative fee. - Within 60 days of arrival
All payments are non-refundable. - Within 30 days of arrival
Reservations are 100% non-refundable and non-transferable.
Reservation Changes
Changes to reservation dates are subject to availability and may incur additional fees or rate adjustments. Requests for modifications must be made at least 60 days prior to arrival. We cannot guarantee approval of date changes.
Early Departures & No-Shows
No refunds will be issued for:
- Late arrivals
- Early departures
- No-shows
- Unused nights within the reservation period
Travel Insurance
We strongly recommend that guests purchase comprehensive travel insurance to protect against unexpected cancellations, illness, weather events, or travel disruptions.
Force Majeure
The property management company is not responsible for cancellations or travel interruptions due to events beyond our control, including but not limited to weather conditions, natural disasters, road closures, airline disruptions, pandemics, or government travel restrictions. Refunds will not be issued under these circumstances.
Acceptance of Terms
By confirming a reservation and submitting payment, guests acknowledge that they have read, understood, and agreed to this Booking & Cancellation Policy